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Fitbit Sr. Reliability Manager in Salt Lake City, Utah

Sr. Reliability Manager

at Fitbit

US - Salt Lake City

At Fitbit, our mission is to help people lead healthier, more active lives by empowering them with data, inspiration and guidance to reach their goals.

We started our journey in 2007—as a team of two with one big idea. Since then, we’ve grown to over 1,500 employees, sold over 60mm devices, and built a health and fitness community across the globe. In fact, the Fitbit Community has taken enough steps to walk from the Sun to Pluto! Offering award-winning products, a top-rated mobile app and an easy-to-use online dashboard, Fitbit provides personalized experiences that help our users reach their goals. With a reenergized focus on innovative devices, interactive experiences, and enterprise health we are transforming the way consumers and businesses see health & fitness.

Our culture combines the spirit of startup with the perks of being public. We offer a competitive benefits package and amazing perks like unlimited snacks, Friday happy hours, onsite workout classes, and a strong focus on a healthy work-life balance. As part of our team, you’ll have the opportunity to grow your career, contribute your ideas to life-changing products and services, and—above all—have fun doing it.

Fitbit’s HQ campus is located in the heart of San Francisco with office locations in Boston, San Diego and around the world. Think you’ve found your fit?

The Role:

The Sr. Reliability Manager will be a core member of quality, In this visible and critical role you will work closely with Design, Engineering, NPI and executive leadership to bring your knowledge to high quality product .

What You’ll Work On:

  • Represent reliability engineering to cross function team (engineering, Ops and quality….)

  • Establish design for reliability for all the new Fitbit products. Including these requirements in the early stages of product development will bring consistency in design and improve, reliability all stages of the product lifecycle.

  • Define product usage model, develop reasonable reliability test spec and increase coverage to detect potential risk at earlier phase

  • Identify and detect product reliability weakness early, and risk assessment

  • Deep dive root cause and faster time to effective corrective actions

  • Write clear, logic and complete reliability report with actionable messages digestible to multiple audiences, Transfer data to information, Transfer information to decision

  • DPPM projection and continuously reduce DPPM overtime. Achieve high quality goal

  • Provide valuable feedback on PRD/Component datasheet / New material selection

  • Reliability execution, experimental data analyzing to provide in-depth understanding of root cause

  • Drive component reliability qualification to meet schedule and reliability

Required Skills:

  • Great written and communication skills

  • Must be able to work well in a fast-paced, cross-functional environment

  • Must have 5 or more years of reliability engineering experience

  • Bachelor degree in Mechanical or Electrical Engineering, Material Science, Physics or related field

  • Knowledge of accelerated life testing theory and methods (development, planning and execution)

  • Experience in one or more of the following statistical analysis tools: Minitab or JMP or Weibull ++ Some travel (about 30% but could be higher at times) to CMs in Asia is expected. This is typically during major events such as EVT, DVT & PVT.

Nice-to-Have Skills:

  • Strategy thinking and Critical thinking

  • Influencing others, leading teams to achieve consensus for reliability and product quality decisions

  • Lead strategy development

  • Project management skill

  • Self-starter and creative problem-solver

  • Failure analysis

  • Experience with ODM, JDM, or CM models of reliability development.

Fitbit is proud to be an equal opportunity employer. We recruit, hire, train, promote, pay, and administer all personnel actions without regard to race, color, ancestry, national origin, citizenship, religion, age, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), sexual orientation, gender, gender identity, gender expression, marital status, medical condition, mental or physical disability, military or veteran status, genetic information or other statuses protected by law. We interpret these protected statuses broadly to include both the actual status and any perceptions and assumptions made regarding these statuses.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance Fitbit will consider for employment qualified applicants with arrest and conviction records.

Individuals seeking employment at Fitbit are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.